Migration preview: Browse the catalog and open free editions. Sign in with Cue to save books. Paid access requires confirmed Cue membership. Purchases are unavailable in this preview.
The Invisible Friction: When Design Disappears
This episode explores how truly intuitive digital design disappears into the background, eliminating cognitive friction and frustration by anticipating human behavior, making simplicity and clarity the ultimate sophistication.
This is a paid edition. Reading and listening remain locked while membership is being connected. You can browse free editions in this preview.
“This episode explores how truly intuitive digital design disappears into the background, eliminating cognitive friction and frustration by anticipating human behavior, making simplicity and clarity the ultimate sophistication.”
— Steve Krug, The Invisible Friction: When Design Disappears
ux, usability, design
This book is for product leaders, designers, and developers who recognize that user frustration is a silent killer of engagement and seek to master the art of creating digital experiences so intuitive they disappear, gaining a critical edge in anticipating user needs and building products that truly resonate.
Steve Krug, a veteran usability consultant, distills decades of practical experience into a clear, actionable framework, offering a refreshingly direct approach to designing digital products that genuinely serve their users.