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Cover of Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Book Summary · 20 min

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

By Joey Coleman

This episode dissects the strategic imperative of the first 100 days post-purchase, revealing how intentional design and emotional engagement transform new customers into lifelong advocates, moving beyond transactional relationships.

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Book Summary
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20 min
An excerpt

“This episode dissects the strategic imperative of the first 100 days post-purchase, revealing how intentional design and emotional engagement transform new customers into lifelong advocates, moving beyond transactional relationships.”

— Joey Coleman, Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

What it is about

customer loyalty, customer experience, post-sale strategy

Who it is for

Best suited to listeners who want a clearer working understanding of customer loyalty, customer experience, post-sale strategy and better judgment in how they apply it.

The author

Joey Coleman brings a credible and useful lens to customer loyalty, customer experience, post-sale strategy, with enough subject command to make the book worth hearing.

About the author

Joey Coleman

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