Migration preview: Browse the catalog and open free editions. Sign in with Cue to save books. Paid access requires confirmed Cue membership. Purchases are unavailable in this preview.
This episode dissects trust not as a vague sentiment, but as a measurable outcome of specific behaviors. We explore its foundational elements—competence, integrity, care, and reliability—and reveal how this 'invisible glue' is actively built, maintained, and how its absence can subtly corrode organizational effectiveness.
This is a paid edition. Reading and listening remain locked while membership is being connected. You can browse free editions in this preview.
“This episode dissects trust not as a vague sentiment, but as a measurable outcome of specific behaviors. We explore its foundational elements—competence, integrity, care, and reliability—and reveal how this 'invisible glue' is actively built, maintained, and how its absence can subtly corrode organizational effectiveness.”
— Charles Feltman, The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work
trust building, workplace trust, organizational culture
Best suited to listeners who want a clearer working understanding of trust building, workplace trust, organizational culture and better judgment in how they apply it.
Charles Feltman brings a credible and useful lens to trust building, workplace trust, organizational culture, with enough subject command to make the book worth hearing.