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Discover how to navigate the inherent discomfort of feedback, transforming it from a source of dread into a precise tool for growth.
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“Discover how to navigate the inherent discomfort of feedback, transforming it from a source of dread into a precise tool for growth.”
— Douglas Stone | Sheila Heen, Thanks for the Feedback
Receiving Feedback, Personal Growth, Difficult Conversations
If you often find yourself getting defensive or shutting down when someone tries to give you feedback, this can help you transform those moments into genuine learning opportunities.
Douglas Stone and Sheila Heen, experts from the Harvard Negotiation Project, draw on decades of research and real-world experience to illuminate the hidden dynamics of feedback and how we can master receiving it.