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Managing the Unexpected
This episode reveals how to cultivate a deep awareness of potential vulnerabilities and build the capacity to respond intelligently when the inevitable surprises occur.
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“This episode reveals how to cultivate a deep awareness of potential vulnerabilities and build the capacity to respond intelligently when the inevitable surprises occur.”
— Karl E. Weick | Kathleen M. Sutcliffe, Managing the Unexpected
Organizational resilience, crisis leadership, adaptive systems
If you often find your well-laid plans disrupted by unforeseen events, this will sharpen your ability to anticipate vulnerabilities and respond with greater agility, and this will help you see what to do next.
Karl Weick and Kathleen Sutcliffe draw on decades of research into High Reliability Organizations, revealing how groups operating in high-stakes environments consistently manage the unexpected without catastrophic failure.