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The Tyranny of Metrics
We explore the hidden costs of our obsession with quantitative metrics, revealing how they can distort objectives, hinder true progress, and diminish human judgment, often making us worse at the very things we aim to improve.
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“We explore the hidden costs of our obsession with quantitative metrics, revealing how they can distort objectives, hinder true progress, and diminish human judgment, often making us worse at the very things we aim to improve.”
— Jerry Z. Muller, The Tyranny of Metrics
metrics, performance measurement, organizational behavior
Best suited to listeners who want a clearer working understanding of metrics, performance measurement, organizational behavior and better judgment in how they apply it.
Jerry Z. Muller brings a credible and useful lens to metrics, performance measurement, organizational behavior, with enough subject command to make the book worth hearing.