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This episode challenges the conventional wisdom of compromise in negotiation, revealing how tactical empathy, calibrated questions, and the strategic use of 'no' can uncover deeper motivations and lead to superior, lasting agreements.
“This episode challenges the conventional wisdom of compromise in negotiation, revealing how tactical empathy, calibrated questions, and the strategic use of 'no' can uncover deeper motivations and lead to superior, lasting agreements.”
— Frank Walsh, Never Split the Difference
negotiation strategy, tactical empathy, conflict resolution
Best suited to listeners who want a clearer working understanding of negotiation strategy, tactical empathy, conflict resolution and better judgment in how they apply it.
Frank Walsh brings a credible and useful lens to negotiation strategy, tactical empathy, conflict resolution, with enough subject command to make the book worth hearing.