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Effective interpersonal communication is a learnable skill, not an innate talent. This episode explores how mastering assertiveness, active listening, and constructive conflict resolution can transform relationships and foster deeper, more authentic human connections.
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“Effective interpersonal communication is a learnable skill, not an innate talent. This episode explores how mastering assertiveness, active listening, and constructive conflict resolution can transform relationships and foster deeper, more authentic human connections.”
— Robert Bolton, People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
assertiveness, active listening, conflict resolution
Best suited to listeners who want a clearer working understanding of assertiveness, active listening, conflict resolution and better judgment in how they apply it.
Robert Bolton brings a credible and useful lens to assertiveness, active listening, conflict resolution, with enough subject command to make the book worth hearing.